Your privacy matters. Here's how we protect your data and the terms that govern our professional relationship.
We collect information you provide directly to us when you contact us through our website, request services, or communicate with us via email. This may include your name, email address, phone number, and project details.
We use the information we collect to provide, maintain, and improve our services, respond to your inquiries, send you updates about projects, and communicate with you about our services. We do not sell, trade, or otherwise transfer your personal information to third parties.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. We may use Google Analytics to understand how visitors interact with our site. You can control cookie settings through your browser preferences.
You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have questions about our privacy practices, please contact us at hello@jonrosenfield.com.
By engaging our web development and digital services, you agree to these terms. We provide custom web development, design, SEO, and related digital services as outlined in individual project proposals and contracts.
All projects begin with a detailed proposal outlining scope, timeline, and deliverables. Changes to project scope may result in additional costs and timeline adjustments. We strive to deliver high-quality work that meets your specifications and industry best practices.
Payment terms are specified in individual project contracts. Typically, projects require a deposit to begin work, with remaining balance due upon completion. Late payments may incur additional fees. All prices are in Canadian dollars unless otherwise specified.
Upon full payment, you will own the final deliverables created specifically for your project. We retain rights to any pre-existing materials, frameworks, or methodologies. We reserve the right to showcase completed work in our portfolio unless otherwise agreed upon.
Our liability is limited to the amount paid for services. We are not responsible for indirect, incidental, or consequential damages. We make no warranties about uninterrupted service or complete error-free performance, though we strive for excellence in all deliverables.
Either party may terminate services with written notice. In case of termination, payment is due for work completed up to the termination date. Any deliverables completed will be provided upon final payment.
If you have any questions about our privacy policy or terms of service, please don't hesitate to reach out.